Why does REPSLog say I’ve reached my max limits even though I have a paid plan?

If you’ve purchased a REPSLog Premium or Starter subscription but still see a message saying you’ve reached your plan limits and need to upgrade, here’s how to quickly solve it.

How to fix it

Sometimes after a monthly renewal or billing cycle, the app may not immediately refresh your subscription status. To fix this:

1. Force-close the REPSLog app.

2. Reopen it to refresh.

Your paid plan will then update correctly, and you’ll regain access to all the features included in your subscription.

💡 Tip: There’s no need to uninstall or reinstall the app. A quick app refresh is enough.

Still having trouble?

If you’ve tried the steps above and still see the upgrade message, contact us at support@repslog.com and we’ll make sure your subscription status is updated.